New equipment should fit more than the old footprint. Big Chill looks at comfort needs, equipment condition, airflow, electrical requirements, drainage, and installation details before building a replacement option.
Repair cost is high compared with equipment condition
Comfort problems continue after reasonable repairs
The indoor and outdoor equipment are near end of life
Important replacement components are unavailable
You are planning a major comfort or efficiency upgrade
What a replacement conversation covers
Property and comfort needs
Equipment sizing and application
Return and supply airflow conditions
Electrical, disconnect, drain, and safety requirements
Thermostat and control compatibility
Startup, testing, and commissioning
How Big Chill approaches the call
A clear path from problem to next step.
01
Evaluate
Review the existing system, comfort concerns, and property conditions.
02
Build options
Match equipment and installation scope to the job instead of selling from a generic package.
03
Commission
Start, test, and verify the installed system before handoff.
Common questions
Before you call.
These answers are general. The equipment and conditions at the property determine the right next step.
Can you give replacement pricing over the phone?
A rough range may be possible after a conversation, but dependable pricing requires enough information about the system, installation, duct connections, electrical, drainage, and access.
Should the new system be the same size as the old one?
Not automatically. Existing size is one data point. The property, load, duct system, comfort history, and equipment application should guide the decision.
What is commissioning?
Commissioning is the startup and verification process after installation. It checks that controls, airflow, temperatures, drainage, electrical operation, and equipment behavior are appropriate for the installed system.